How our office is caring for patients with Emergency Dental Procedures during the COVID-19 Mandated Office Closure

An open letter to my patients:

My team has asked me to delineate, exactly, what is meant by Emergency vs. Non-Emergency Care for our patients. So I will do my best to summarize the current ADA definitions here:

EMERGENCY DENTAL CARE–You should already be calling me about these. Most of these concerns will be referred to a hospital emergency room, but call me first if you have any doubts or questions.

  • Uncontrolled bleeding in or from the mouth
  • Cellulitis/abscess with swelling inside or outside of the mouth—especially if there is difficulty breathing because of the swelling
  • Trauma involving the facial bones, potentially compromising the airway

URGENT DENTAL CARE–Care that focuses on conditions that cause severe pain or infection risk and to alleviate the burden on hospital emergency departments.

  • Severe dental pain from an infected nerve, that is not alleviated by:
    • avoidance of stimulatory insult (e.g. ice/cold water)
    • anti-inflammatory medication (e.g. ibuprofen, naprosyn)
  • Third molar pain and/or swelling
  • Post-surgical pain from extractions, gum surgery or other oral surgery
  • Abscess, or localized bacterial infection that results in localized pain/swelling in the gums
  • Tooth fracture resulting in pain or soft tissue trauma
  • Dental trauma (partially or completely “knocked out” tooth/teeth)
  • Final crown cementation if the temporary crown is lost/broken

POSSIBLY URGENT DENTAL CARE–Overdue deferred or neglected dental conditions or care that is needed after dental treatment was previously administered:

  • Extensive or rampant tooth decay
  • Pain caused by a filling/crown that is high
  • Suture removal
  • Denture adjustments for issues that impede function or for radiation/chemotherapy patients
  • Replacement of temporary fillings for root canal access
  • Over extended orthodontic wires/appliances that pierce or ulcerate the cheek or gums.

DENTAL NON-EMERGENCY PROCEDURES–Most likely, any appointment you scheduled previously can fit in to this category. Please do NOT call my personal cell phone about these appointments, call the office: 603-882-3001. I or one of my team members will address your question or concern as soon as possible.

  • New patient or routine examination
  • Routine dental prophylaxis (“cleaning”) and preventive therapy
  • Orthodontic procedures
  • Extraction of teeth without swelling or symptoms
  • Restorative dental care: fillings, crowns, veneers, dentures
  • All cosmetic procedures.
Our office Sterilization Center--for YOUR safety.
Our office Sterilization Center–for YOUR safety.

As you are all aware, the COVID-19 pandemic has wreaked havoc on the health and normalcy of our entire world. The practitioners of dentistry live on the front lines of infectious disease exposure due to the very nature of our profession. We have, however, successfully managed infectious disease transmission in dentistry since the mid-1980s AIDS/HIV outbreak with the standard implementation of “universal precautions” that consist of autoclave instrument sterilization, regular use of “single-use” items, frequent hand washing, glove use, mask use, protective eyewear (for both provider and patient) and isolation methods like rubber dam use during restorative procedures.

We are adapting to incorporate additional changes that will further limit the risk of the highly contagious COVID-19 viral disease transmission. We have all been asked to sacrifice something for the greater good. The ADA and its subsidiary state dental associations have agreed to a plan that recommends all elective dental procedures be postponed for a minimum of two to three weeks in order for the profession of dentistry to do its part to mitigate the spread of COVID-19.

Until further notice, we have eliminated the in-office “waiting room” in order to abide by the CDC recommendations of “social distancing.” We will use this currently recommended protocol established in Seattle for our office:

  • Patients are asked to “check-in” to the office by text or call from their car.
  • Patients are asked to please wait in their car until advised by text or call that we have a treatment room prepared to see them.
  • A staff member will greet the patient at the door and record their body temperature.
    • During the current outbreak, those with a fever in excess of 100F or flu-like symptoms will be asked to return to their car and await a teleconference with me in order to assess their needs and to alleviate pain.
    • Those patients without a fever will be escorted directly into the treatment room for final triage and palliative treatment measures.

Please know that I and my extraordinary team are committed to deliver to you, our patients, the best dental care possible in the safest and most expeditious manner possible. We are making sacrifices on behalf of the greater good of our patients, our practice, our neighbors and our nation, please help us help you.

Feel free to explore my blog and get more information about our practice by visiting our website: I look forward to hearing from you and being “back in the saddle” again soon.

Thank you. Be well and be safe.

Scott F Bobbitt DMD MAGD DICOI

Commandment #5–The “Apartment Building Theory”

choose wisely

Everyone knows you can choose your friends, but you can’t choose your neighbors. In dentistry, I apply that adage to the selection of ways that I can replace a missing tooth. Any of my patients that have had to do so know my “Apartment Building Theory.”

It goes like this:

If you live in  a single family home and your neighbor has a fire in his house, you can help him out with food, shelter, and clothes–but you don’t have to do so. It’s done out of the goodness of your heart.

If you live in an apartment building and your downstairs neighbor burns his house to the ground, yours goes with it since you’re attached. You don’t have a choice.

In dentistry, if one or more teeth are involved in a given restoration, then a cavity or problem in one of the supporting teeth affects every other tooth. The more individual teeth you have, the better your prognosis for the long term.

If a patient comes to me with a complaint of a missing tooth, I can offer one of four dental options for care:

  1. Do Nothing.
    • Pros:
      • Short-term, the cheapest option.
      • Single visit. No further treatment needed for that tooth.
    • Cons:
      • Of course, that means the lost tooth is not replaced.
      • Aside from the obvious decrease in the ability to chew, the surrounding and opposing teeth will collapse like dominoes.
      • The bone that used to be there to hold teeth will deteriorate.
      • A single lost tooth can cause the collapse of 4 or more other teeth.  (Rule #1)
  2. Removable denture(s).
    • Pros:
      • Relatively inexpensive in the short -term.
      • Can be fabricated relatively quickly.
      • Useful life about 8-10 years on average.
    • Cons:
      • These sound like the greatest thing since sliced bread on paper. They are quick to prepare and cheap–until you have to live with them.
      • It can be challenging to make them look natural.
      • Speech, eating, chewing, digestion, taste and appearance are ALL affected. And, since they have to be removed while sleeping, appearance is definitely a problem for some.
      • Many patients complain about having to remove bits of food from underneath after every meal.
      • A single lost tooth requires the support of at least 3 to 4 other teeth.
  3. Fixed Bridgework.
    • Pros:
      • Looks great (usually), feels natural (most of the time).
      • Does not need to be removed at night.
      • Short-term: about 25% less than an implant-supported crown.
      • No Surgical treatment needed.
      • Useful life about 12-15 years on average.
    • Cons:
      • Long-term: most expensive option.
      • Usually two neighboring teeth are crowned and a false tooth/teeth is soldered in between.
      • Dental work is subject to the pitfalls of Rule #2
      • Root canal treatment need is a risk (Rule #4)
      • Can be difficult to keep clean.
      • Nearly impossible to remove/repair.
      • Fails by decay under one of the abutment (“support”) crowns.
      • Usually involves a minimum of 2 or more adjacent teeth.
  4. Implants.
    • Pros:
      • Can be highly cosmetic.
      • Does not involve or depend on any other tooth/teeth
      • Long-term: may be less expensive because of independence.
      • Can be screw-retained for easy maintenance, removal or replacement (if porcelain is chipped or broken).
    • Cons:
      • Short-term: most expensive option.
      • Surgical procedures required for placement.
      • Requires precise attention to the fitting of the crown into your bite pattern.

My preferred method of treatment is the one that best fits my patients’ needs, goals and desires for their lifestyle.

The bottom line is that if you want to replace a missing tooth, you have to do something. And, the more teeth that need to be replaced, the more restricted, complicated and/or expensive the treatment options become. My only caveat is that if an option allows it to be independent of other teeth, the replacement is not dependent upon the future of every supporting tooth.

The more people/teeth/parts involved, the greater the potential for problems.

Single-family home vs Apartment complex. It’s a choice.

You need only ask your dentist what option is best for you, consider the pros and cons of each option and then Choose Wisely.

Thanks for taking the time to consider my recommendations for your own needs or those of a loved one.  You can read all of my “Rules” at Dr. B’s Five Commandments of Modern Dentistry. If you have questions about these choices, or any other issues concerning your dental health, feel free to call. We are always willing to help!

Until next time–Keep Smiling! Please check in again, or visit my website at:

Dr. Bobbitt’s Website

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Commandment #4–Do it Once; Do it the Right Way–the First Time.

measure_twice_cut_once_mugIn carpentry, the first rule every beginner is taught is:  MEASURE TWICE, CUT ONCE! Similarly, dentistry requires the same attention to detail. If one follows my preceding three dental “Commandments“, the prognosis for their teeth can be pretty solid long-term.

For most dental patients, I recommend that they have needed dental work accomplished in as few steps as possible–Do it once; do it the right way the first time in order to avoid multiple procedures. For example, if a tooth needs a crown (Commandment #3), then I may be able to patch it with a filling, but will have to treat the tooth again in the future to protect it with a crown. Treating a tooth twice means twice the risk of injury to the nerve in the root canal of the tooth–since every time a tooth is damaged, infected or restored (“filled”), the nerve inside the tooth is injured/inflamed and must heal. That can happen only so many times before the tooth is irreparably damaged and gives up the ghost–leading to extraction.


Restorative Patch Therapy

Fig. 1 Check out the “new” roof. Sometimes the patch doesn’t “quite” match the original.

I advise my patients that the amount of dental care they need will be directly proportional to the amount of dental work they needed (or should have had…) while in their teenage years. Every 20 years or so, they will need to have the dental work updated or replaced–just like those “20-year” shingles on a roof. Now, I can hear all the nay-sayers out there saying, “Ha! Well my dentist did a great job–my fillings have been there for almost 30 years.” To that, I say, “Please refer back to previously discussed  Commandment #1 and Commandment #2, because nothing lasts forever and to maximize long-term predictability of dental care, one must be preemptive in its maintenance.

Figure 2--Preliminary photos (2006)

Figure 2–Before photos (2006)


Though the patched roof in Fig. 1 may not match or look as good as the original (it may be part of a long-term replacement plan by the owner), it should function well until the rest of the project can be completed.  For the patient in Fig. 2 and 3, I created a phased treatment plan so that all the procedures needed for his extreme dental makeover (and thus the expenses!) were accomplished over a 7 year period to permit numerous travel opportunities for him and his wife and necessary delays to allow for orthodontic therapy, sinus augmentation and implant healing time. The important part was that he completed his goals on HIS time schedule; got the cosmetic and functional result he desired and each tooth was only restored once!

Fig. 3 Smile complete (2012)

Fig. 3 Smile complete (2012)


The only time that a “phased” approach to care doesn’t make sense is when one or more teeth must be touched multiple times unnecessarily. It’s not a mandate, but merely advice to avoid increasing the risk of complications. Remember: Commandment #4 really means that the more times a tooth is touched, the more likely one is to lose the tooth! So, if you are in need of extensive dental care, ask your dentist if the option of a phased approach to care would be best for you. If your dentist cannot answer that question to your satisfaction, give my office a call and schedule a consultation appointment to discuss your needs–I’ll do  my best to provide sound advice.

Either way:  Do it once; do it the right way–the first time.

Until next time–Keep Smiling! Please check in again, or visit my website at:

Dr. Bobbitt’s Website

P.S. Don’t forget to “LIKE” us on Facebook—tell a friend, spread the word:

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Next time: Commandment #5–The “Apartment Building Theory”


Commandment #3–The 50% Rule

Snow covered bridge

Snow covered bridge in Jackson NH

Most of us learned in school that things expand and contract when exposed to changes in temperature. Bridge builders knew long ago that if they didn’t allow for it, a bridge would fall into the chasm when temperatures plummet in winter! Conversely, the bridge would buckle when exposed to the heat of summer. That’s why they have expansion joints–the familiar “cha-chunk, cha-chunk” when you drive your car on and off of a bridge.

Dentists have had to deal with this problem for years. Unfortunately, our patients don’t abide by the seasons! They expose their teeth to extremes of heat (coffee, soup, tea) and cold (ice cream, ice water, high-speed snow skiing!!) all the time. Have you ever been to a nice restaurant where the doting waiter offers you ice cream AND coffee for dessert?!?  (Pity your poor teeth with those old silver fillings!) In fact, after ice and popcorn kernels, the most common cause of tooth fracture in my office over the years comes after Thanksgiving–“But, Doc, I was only eating mashed potatoes when it broke!” Of course, they were homemade–full of chunky, “hot-spots” that caused excessive expansion that broke off an already weakened piece of tooth.

Even more insidious is the contraction to cold. When the metal filling contracts, a microscopic gap opens to allow for fluids, bacteria and sugars to enter. The scary part is that this “leakage” is the reason that silver fillings work in the first place! The leakage of fluids permits oxidation (“rust”) that “seals” the natural space between the tooth and the silver filling. The end result, however, is recurrent tooth decay that weakens the tooth and/or leads to infection of the root canal–which is why even small fillings don’t last forever.

I advise patients that my “cut-off” for determination whether a tooth should be crowned or “just have a filling” is my 50% Rule:

When the volume of the filling exceeds 50% of the available, remaining healthy tooth structure, the tooth should be restored with a crown to minimize the risk of cracking the tooth when heat, chewing or clenching forces are applied.

Accidents waiting to happen

These old silver amalgam fillings are accidents waiting to happen!

Of course, it is only a guideline. And, it doesn’t mean that treatment can’t be staged over time–it just increases the risk of fracture “while you wait.” I will usually offer my best “estimate of longevity” when a patient asks me, “How long can I wait?” But in my heart, I know my response should call to mind an age-old problem:

My crystal ball is broken, let’s use yours!  😉

If only life were that easy…

Until next time–Keep Smiling! Please check in again, or visit my website at:

Dr. Bobbitt’s Website

P.S. Don’t forget to “LIKE” us on Facebook—tell a friend, spread the word: Dr. Bobbitt’s Facebook Page .

Next time: Commandment #4–Do it once; do it the right way.

Commandment #2–Nothing lasts forever

Nothing lasts forever

The band, KANSAS, crooned: “Nothing lasts forever but the Earth and Sky.” As much as my patients wish otherwise, everything in dentistry (except extractions, of course!) has a finite lifespan, too. One can assume that the useful life of a typical filling will average somewhere between 10 – 15 years; it’s a “Bell Curve” like we all remember from the test grades in high school. Some may not make the average; some may stay in the tooth longer, but all will eventually develop recurrent decay due to leakage and/or break the tooth under the forces of clenching/chewing combined with the oxidation (“rust”) of the material. Materials that do not corrode will always last longest. The smaller the filling, the longer it lasts–and vice-versa.

Preemptive dentistry

Fig. 1. But the shingles are still there!

My patients know that I L-O-V-E! analogies. I seem to have one for almost every condition that presents in my office. Material breakdown/failure is a favorite topic. Everyone has seen an old barn like the one in Fig. 1 at some time in their lives. The shingles are still there, but the barn is destroyed underneath it–the shingles quit doing their job many years earlier!

Dental work is no different.

Small, painless holes in teeth can lead to big problems.

Fig. 2. This is NOT going to end well! Better to have patched that “little” hole before the structure is destroyed.

The dentist can identify and repair/restore small issues before they become big ones (see Fig. 2). Most patients don’t realize that the fillings that your parents had your dentist place for you as a teen (or you had done in your early adult years) were not meant to last forever, but rather, to “get you through” until the teeth are lost to gum disease, fracture, or extensive decay, or until you can afford to upgrade them to more permanent restorations that Mom and Dad won’t have to pay for…

Beautiful and well-maintained.

Fig. 3: Attention and meticulous maintenance will result in long-lasting health, function and beauty in dentistry, too!

With a little luck and good health, you WILL outlive your dental work. So, to make the most of it, one must do the things that we consistently NAG our patients about: Floss and brush the teeth every night; cut out the excess sugar and acidic food and drink in the diet; see the dentist twice a year and abide by the 5 Commandments of Dentistry that are being discussed in my blog!


Until next time–Keep Smiling! Please check in again, or visit my website at:

Dr. Bobbitt’s Website

P.S. Don’t forget to “LIKE” us on Facebook—tell a friend, spread the word:

Dr. Bobbitt’s Facebook Page.

Next time: Commandment #3

Rule of Thumb #1: Be Pre-emptive

Preventive vs Preemptive DentistryAs the old proverb guides us: no one plans to fail–they just fail to plan.

In that vein, my goal is to provide my patients with a treatment plan for high quality dentistry based upon estimates of longevity–for both the patient and the restorative material. Bottom line: if one wants to keep one’s teeth, treatment must be completed BEFORE it hurts and BEFORE the tooth breaks–that is, BEFORE there is any symptomatic reason to do so. The reality is that, sometimes, even modern dental techniques can’t save a fractured, infected tooth.

The alternative to this rule is to relinquish the personal control and timing of preemptive care and subject oneself to the rigors of rescue dentistry (to be discussed in Rule of Thumb #4) after the tooth/teeth become symptomatic. Rescue Dentistry is the “bread and butter” of the General Dentist–because the need for treatment is now obvious to the skeptical patient and “required” for the relief of pain and/or suffering. For the dentist, the dreaded “sales pitch” is now unnecessary–there is nothing more to prevent or preempt; for the patient, there is now a complete loss of control over the ability to plan and the freedom of choice; for the tooth, it may be too late; and for the wallet, whether there are remaining dental benefits or not, is a moot point. I like to refer to these teeth as: Christmas Eve Teeth–I think the reason should be reasonably self-explanatory.

6 months earlier, Dr. Bobbitt advised the patient to upgrade this filling

Figure 1: Silver amalgam weakens teeth and oxidizes with time, changing the physical and chemical properties of the material..

Though it can be effective, rescue therapy is less predictable, more extensive, more expensive and much shorter-lived.  The most complicated treatments that my patients need are a direct result of the long-term reliance upon short-term dental treatments based on silver/mercury amalgam fillings or tooth-colored plastic fillings and sealants.

For reasons I cannot fully fathom, many new patients to my practice are under the impression that once a tooth is filled, it’s “done”. Nothing could be further from the truth. My favorite analogy goes like this:

Why do we change the oil in our cars every 3-4000 miles? We could just wait and replace the engine every 15000 miles when the engine seizes and save two or three trips to Jiffy Lube!

Bonded fillings will not explode the tooth, but cannot resist chewing or trauma forces

Figure 2:  Even bonding isn’t perfect! Bonding cannot be relied upon to resist the forces generated between the jaws. Fillings merely replace the parts of the tooth destroyed by tooth decay.

Fillings work pretty much the same way. If one waits too long to update or upgrade a filling, the tooth will “seize” (see  Figure 1 and 2) by fracture  or root canal abscess. Rather than wait for the bitter end of a filling’s life, it would be preferable and more predictable to replace it when the first signs of deterioration are evident.

Dentists are routinely taught that we should educate our patients about the benefits of “preventive dentistry.” But the longer I do this, the more I see that preventive dental work fail because of personal habits, dietary challenges, systemic health issues and just plain wear and tear. I prefer to think of myself as a “Preemptive Dentist.” If one wants dental work to last, one needs to consider the length of time it is expected to do so–the patient’s life expectancy! Patients must also be forewarned that dental benefits are never going to cover 100% of the cost. The average plan supports and pays for the “least expensive alternative treatment”, usually referring to a less expensive option that will last for a 5-7 year period–the average amount of time an American spends in any one place of employment. (If you think about it, when the tooth “seizes” the patient is conveniently working somewhere else and likely subject to the restrictions and limitations of a different benefit company.)

Old silver fillings crack teeth

Figure 3:  “Christmas Eve teeth” with old silver fillings that have cracked the teeth

The tooth in figure 1 above was identified 6 months earlier as old and potentially weak. Figure 2 shows a fractured tooth with a moderately sized tooth-colored, bonded composite filling. The patient with the teeth in figure 3 had been advised to have them crowned 4 years earlier due to the deterioration and age of the fillings (both more than 20 years old). The molar (larger tooth on the right side of figure 3) was completely split down the middle–the patient delayed treatment because THERE WAS NO PAIN, NO SYMPTOMS. When the patient finally “caved” to my recommendations (“badgering” in his words!) and agreed to update his dental work, the molar needed to be removed because the crack (and bacteria) had extended into the root canal and split the root.

Cost is often cited as a barrier. Six months beforehand, the tooth in the figure 1 above could have had a new filling (~$250), or a crown ($1200-1500). Now that the tooth is fractured and painful, the restorability of the tooth is in question and the rescue therapy to correct it will cost ~$3500 (including gum surgery, root canal therapy AND build-up and crown). The out-of-pocket cost will be roughly $2500, or 10 TIMES the total cost of the new filling with no benefits. If the tooth cannot be saved, the tooth can be removed and replaced with an implant: ~$5000.

Wouldn’t it be cheaper and better to just change the oil?

Please check in again, or visit my website at:

Dr. Bobbitt’s Website

P.S. Don’t forget to “LIKE” us on Facebook—tell a friend, spread the word:

Dr. Bobbitt’s Facebook Page.

Next time: Rule of Thumb #2


Dr. B’s Five Commandments of Modern Dentistry

After 25 years in practice– I have concluded that there are 5 simple guidelines that a patient needs to consider when confronted with the need for dental treatment. These guidelines apply across generations, across socio-economic statuses, across all the races, creeds and political strata!

My Five Commandments, or rather, my “5 Rules of Thumb” are as follows:

Dr. Scott Bobbitt's five commandments of dentistry

Five Commandments of Modern Dentistry

  1. Be preemptive. “Yankee Mentality” serves no one well when it comes to your teeth!
  2. Nothing lasts forever–except extraction, maybe–but everything else has a finite lifespan.
  3. “The 50% Rule” A dentist can fill almost any hole–but shouldn’t. Sometimes you need to prevent the inevitable fracture.
  4. Do it once; do it the right way. The more times a tooth is infected or cracked or your dentist touches it, the more likely you are to lose it.
  5. The “Apartment Building Theory” (your gonna have to chew on this one for a while–I’ll explain it later!)

Over the next few issues, I’ll explain them in detail. Please check in again, or visit my website:

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Next time: Rule of Thumb #1

Welcome to Dr. Bobbitt’s Dental Pearls

It is my distinct pleasure to welcome my friends, patients and followers to my blog. It is my hope that I can address concerns that affect my patient family most often. I hope to share with you my love of the arts and sciences to which I have chosen to dedicate my life.

Since I was 5 years old, I’ve wanted to be a dentist. In fact, I never considered anything else! I often joke with my patients (and just about anyone who will listen!) that I went to kindergarten because they told me I couldn’t go to dental school without it.

I bring to my beloved profession a diverse background that includes a serious love of art, woodworking, chemistry, biology, medicine and psychology.

Dr Bobbitt's self carved bed

Dr. Bobbitt’s self-carved bed

These disciplines, plus a hefty dose of engineering, physics and plumbing, combined with a significant measure of common sense, all merge in my delivery of the best dental care of which I am capable in my downtown Nashua NH dental office. With an understanding of all these branches of learning, I have endeavored to provide the best and longest-lasting dental care for my patient family–whether that care be for general dentistry, dental implants, sleep apnea therapy or any of the disciplines of dentistry.

General dentistry permits me to apply a wide variety of experience, with the potential to be open-ended as a career. Please enjoy the snippets of experience that I hope to weave into a story that will interest you. If an item “strikes a nerve,” I will be happy to reply to you. If it makes you wonder: “Why didn’t my  dentist tell me that?” please feel free to call my office for a face-to-face consultation.

Please check out my website to learn more:

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Next post: The Five Commandments of Dentistry